Remote Help

Remote Support & more

AVLP can help you remotely! All you need is a good internet connection for one of our team members to assist you.

Have a technical question you need answer right now?

Go ahead and ask typing it in or simply, clicking the microphone 🎤  icon and speaking to me 🙂

Let's Solve your PC problems over a remote connection

Windows 11, Windows 10 

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or access your PC (if you allow it).

Important: You may need to update Quick Assist to continue using it. To learn how, see Install Quick Assist, where you'll also find updated info and answers to common questions. 

Use Quick Assist

To get help from AVLP Team Member using Quick Assist:

AVLP recommends TeamViewer for cross-platform remote assistance

Other helpful resources:

Forget you're

somewhere else

Remote desktop you’ll actually love, in crystal clear, interactive HD.

Connect to work, games, or projects wherever you are, whenever you want.

Powering the remote workplace for creatives

Parsec for Teams seamlessly connects teams to their hardware so they can maintain workflows and make amazing things, all while working from anywhere.

Parsec's so fast, you'll forget you're somewhere else

Incredible Speed

Parsec's proprietary technology eliminates lag. Access your hardware in seconds with near zero latency

Responsive Control

Plug in a keyboard, mouse, drawing tablet, or gamepad, and do your job with unparalleled Input accuracy & control

Gorgeous Video

Stream silky smooth, 60FPS UHD interactive desktop video in vivid color across multiple monitors

Lightweight apps that

install in seconds.


Windows 10+


Google Chrome


macOS 10.14+

(Metal only)


Google Play


Ubuntu 18.04

LTS Desktop

Want to learn about Parsec for your business? Get in touch 

Need to know the Specifications of your Computer?

Professional System Information and Diagnostics

Comprehensive Hardware Analysis, Monitoring and Reporting for Windows and DOS.


Is your Computer overheating? Shutting down unexpectedly?

Slow Computer? - check drive performance

Need a Free Alternative to Microsoft Office: Word, Excel, PowerPoint, etc.?

Need a file archiever?   7-Zip

7-Zip is free software with open source. The most of the code is under the GNU LGPL license. Some parts of the code are under the BSD 3-clause License. Also there is unRAR license restriction for some parts of the code. Read 7-Zip License information.

You can use 7-Zip on any computer, including a computer in a commercial organization. You don't need to register or pay for 7-Zip.

The main features of 7-Zip

7-Zip works in Windows 10 / 8 / 7 / Vista / XP / 2019 / 2016 / 2012 / 2008 / 2003 / 2000.

Link Type System Description

Download .exe 64-bit Windows x64 7-Zip for Windows

Download .exe 32-bit Windows x86

Download .exe 64-bit Windows arm64

Download .msi 64-bit Windows x64 (alternative MSI installer) 7-Zip for 64-bit Windows x64 (Intel 64 or AMD64)

Download .msi 32-bit Windows x86 (alternative MSI installer) 7-Zip for 32-bit Windows

Download .7z Windows x86 / x64 7-Zip Extra: standalone command prompt/terminal version, 7z DLL, Plugin for Far Manager

Download .tar.xz 64-bit Linux x86-64 7-Zip for Linux: terminal version

Download .tar.xz 32-bit Linux x86

Download .tar.xz 64-bit Linux arm64

Download .tar.xz 32-bit Linux arm

Download .7z any / Windows 7-Zip Source code

Download .tar.xz any / Windows 7-Zip Source code

Download .7z any / Windows LZMA SDK: (C, C++, C#, Java)

Download .exe Windows 7zr.exe (x86) : 7-Zip command prompt/terminal executable

Have a touchscreen Windows Device (with Pen Stylus Support)? Need a notebook like handwriting software? 

Download Windows Journal

Need a free video editor? - Kdenlive

Beginner's Guide To Kdenlive And Video Editing

Kdenlive Windows

Recommended Windows 10 or newer.

Older versions might not work properly.

Need to open/view a PDF file?

Need to flash player?

Clean Flash Player Windows

Clean Flash with Standalone Player

Need a Free Universal Video Player? DVD, MOV files not Playing?

Take a look at these two pictures of Windows Security dashboard

…something isn't right on the second picture! It is missing something, can you spot it?

If you look closely, you can see that

Virus and threat protection 

is missing from the second picture.

Some unscrupulous vendors (big retail marts!) are selling computers with Windows's FREE Security Solution REMOVED! They are deliberately REMOVING the FREE built-in protection offered by Windows and installing crapware like McAfee, Norton or other paid software with subscriptions that hook you into paying forever for a subpar service!

So once your trial period of these third party antivirus comes to and end you are constantly pestered with these pop-ups, also your PC is unprotected as those businesses have deliberately removed your FREE Windows Security intentionally making your computer vulnerable. So you are forced to either pay for their really crappy and annoying sub-par 3rd party solutions or risk your PC getting infected!

And it is always something crappy like Norton or McAfee!

So after much deliberation and a lot of research we have come up with a solution if you do not have Windows built-in Security on your operating system. And you do not want a full reinstall Service of your OS with Aegis Software and Security Suite.

AVLP is recommending Malwarebytes as a 3rd party solution for your antivirus and PC protection needs

Protect your device

Scan your device today and see why millions trust Malwarebytes to keep them protected.

Free Download

Protect your business

Enterprise-grade protection. Built for resource-constrained IT teams.

Learn More

Have persistent and aggressive malware?

Download and run Norton Power Eraser - Free virus and malware removal tool for Windows

For advanced users: Concerned about your privacy?

O&O ShutUp10++: Free antispy tool for Windows 10 and 11

Need to open a .zip, .rar or archived file extension?

Should I Remove it?

Should I Remove It? is a FREE remover for unwanted programs. It purges your computer of program clutter easily and effectively – letting you quickly locate and remove unwanted software installed in your systems such as adware, toolbars, crapware, bloatware and other junk. 

Revo Uninstaller Free

Revo Uninstaller helps you to uninstall

software and remove unwanted programs easily.

System requirements: 32-bit and 64-bit versions of Windows XP, Vista, 7, 8, 8.1, 10, 11 and Windows Server Editions, 128MB RAM, 25MB HDD Free Space, 500MHz Pentium-Compatible CPU 


The Uninstaller module is Revo Uninstaller ‘s primary feature for situations when a program won’t uninstall normally or when you have some doubts that a program has not been uninstalled completely.

Also when a program is uninstalled, often times there are multiple files, folders, and/or Registry entries left on your system, which can cause various issues if not removed. This happens more frequently than you might think.

Revo Uninstaller acts as both a replacement and a supplement to the built-in functionality in Windows by first running the built-in uninstaller for the program, and then scanning for leftover data afterwards, making it your best choice when it comes to completely remove stubborn programs, temporary files, and other unnecessary program data that is left behind after the standard uninstall process. 

Hunter Mode

Hunter Mode is an innovative feature that allows you to select in a more flexible way the program to uninstall or manage. When you activate Hunter Mode, Revo Uninstaller ‘s main window will disappear, and a new targeting icon will appear instead. Simply drag and drop that icon over the opened window, System Tray icon, or Desktop icon of the program you wish to control, and Revo Uninstaller will display any available options in a convenient menu. This can be very useful because many programs loading on start-up and/or remain in the system tray without your consent, or you do not even know which program that is.

The Hunter Mode can come in handy when you want to uninstall an unknown program (or at the very least disable its automatic start-up in Windows), which you cannot find listed anywhere, but you can see its window or icon.

8 Additional Cleaning Tools included

KeePassXC - Cross-Platform Password Manager

Never forget a password again.

Securely store passwords using industry standard encryption, quickly auto-type them into desktop applications, and use our browser extension to log into websites. 


Complete database encryption using industry standard 256-bit AES. Fully compatible with KeePass Password Safe formats. Your password database works offline and requires no internet connection. 


Every feature looks, feels, works, and is tested on Windows, macOS, and Linux. You can expect a seamless experience no matter which operating system you are using. 

 Open Source

The full source code is published under the terms of the GNU General Public License and made available on GitHub. Use, inspect, change, and share at will; contributions by everyone are welcome.

Safely store your files and access them from any device

Choose folders on your computer to sync with Google Drive or backup to Google Photos, and access all of your content directly from your PC or Mac 

Get the browser that protects what’s important

No shady privacy policies or back doors for advertisers. Just a lightning fast browser that doesn’t sell you out. 


Workspace simplifier

The only way to organize your workspace and boost your productivity. 

Microsoft Sticky Notes: Best Notes App for Windows 10 

If you’re looking for a simple app that lets you take notes on your Windows 10 computer, Microsoft Sticky Notes is your best bet. Just like the traditional sticky notes, you can use this app to jot down notes and then “stick” them on your desktop.

On top of the old-school way to jot down notes, this free Windows 10 app also has other cool features. For example, you can attach photos to your notes, sync them across all your devices, and transform them into reminders for Cortana, Microsoft’s own virtual assistant. The app can also detect addresses or mobile numbers, so when you tap or click them, a corresponding app will open. For example, when you tap an address on the note, the Maps app will launch.

Help  is  on  the  way ...