Individuals, Home Users, Personal PCs, Macs & More
Has any of this happened to you recently?
Is your computer running slow? Crashing?
Does it feel like you are watching paint dry every time you have to do something on the computer because it's so slow to open a task?
Are you getting annoying pop-ups, and ads every time you are using the PC/internet?
Is your computer running the latest version of Windows, macOS with all the security and updates patches? Did you know that Windows and Macs have 2 major updates a year and numerous other updates and patches throughout the year?
Are you experiencing or suspecting Virus/Malware issues?
Have you responded to a call/message/email about a REFUND or CANCELLATION SCAM? Have the scammers got hold of your computer or banking info?
Is your search hijacked? Do you know?
Do you get ads every time you try to look up something online? Irrelevant sites come up?
Are you trying to search in Google but Bing, Yahoo, "Secure Search" or other unknown search providers are coming up?
Are you constantly getting scam calls from people who seem to know your identity? Claiming to be from Microsoft, IRS, etc.?
Have you recently fallen victim to a phone call scam where the other person gained access to your computer?
Is your inbox full of unsolicited spam emails?
Are a lot of pop-ups showing up on your computer when you start it up, or when you’re in the middle of work?
Is your PC or Mac out of warranty? Do you have a hardware failure? Broken parts? Accidental liquid spills?
Are you looking for data recovery? from a broken drive or a dead computer?
Do you have slow internet? Videos always buffering, are you waiting a long time for webpages to load?
Have you locked yourself out on your computer or phone and are unable to access your files? Password/Pin not working?
Are you concerned about the privacy of your data, and browsing?
Have you been a victim of Browser Hijack Scam?
Fake Microsoft Support Scam - Browser Hijack example
Browser Hijack Scam
Fake Microsoft Support Scam / Browser Hijack Scam
Your mouse clicking may not work as they block your mouse.
Do not panic. Do not Call the number!
Shut Down/ Restart your computer immediately.
Use [ Alt + F4 ] keys combination to terminate/exit that frozen screen or browser. If that doesn't work hold your power button for 10 seconds (could be up to 30 seconds) to completely shut down your PC.
AVLP can help! Give us a call @ 307 223 2230.
PC Hardware Checklist
When checking PC hardware, there are several things to consider. Here are some of the most important components to check:
Processor (CPU): The processor is the brain of the computer and it's essential to ensure it's powerful enough to handle your needs. Check the speed, number of cores, and generation of the CPU.
Graphics card (GPU): A good graphics card is important if you plan to play games, edit videos, or use software that requires high graphics performance. Check the GPU's memory, clock speed, and compatibility with your other hardware.
RAM: Random access memory (RAM) is where your computer stores data temporarily while you're using it. Ensure that you have enough RAM to run the programs you need.
Hard drive (HDD/SSD): The hard drive is where your files and operating system are stored. Check the capacity, speed, and type of hard drive. A solid-state drive (SSD) is faster than a traditional hard disk drive (HDD).
Power supply unit (PSU): The power supply unit is what provides power to your computer. Ensure that it's powerful enough to handle your hardware and that it's efficient.
Motherboard: The motherboard connects all the components in your computer. Ensure that it's compatible with your CPU, GPU, and RAM.
Cooling system: The cooling system keeps your computer from overheating. Check that you have enough fans or liquid cooling to keep your hardware cool.
Peripherals: Check that your keyboard, mouse, monitor, and other peripherals are compatible with your computer and that they're functioning properly.
Ports: Check that your computer has all the necessary ports for your needs, such as USB, HDMI, and Ethernet ports.
Case: The case holds all of your components and protects them. Ensure that your case is the right size for your components and that it has enough ventilation.
PC Software Checklist
When checking PC software, there are several things to consider. Here are some of the most important things to check:
Operating System (OS): The operating system is the software that runs on your computer. Check that it's up to date with the latest security patches and that it's compatible with your hardware.
Antivirus software: Antivirus software helps protect your computer from viruses, malware, and other threats. Ensure that you have up-to-date antivirus software installed and that it's running correctly.
Software updates: Check that all of your software is up-to-date with the latest patches and updates. This includes your web browser, media players, and other applications.
Performance: Check that your computer is running smoothly and isn't experiencing any crashes, freezes, or other issues.
Disk space: Check that you have enough disk space on your hard drive to store all of your files and applications.
Software compatibility: Ensure that all of your software is compatible with each other, and that any plugins or extensions you're using are up-to-date and compatible with your software.
Network connectivity: Check that your computer is connected to the internet and that your network settings are configured correctly.
Backup and recovery: Ensure that you have a backup system in place to protect your data in case of a hardware failure or other issue. Test your backup system regularly to ensure it's working correctly.
User accounts: Check that all user accounts on your computer are set up correctly and that they have appropriate permissions.
Privacy and security settings: Check that your privacy and security settings are configured correctly to protect your personal data and prevent unauthorized access to your computer.
If you have answered yes to any of the above questions, we can help you.
Give us a call! Initial Consultation is FREE!
HELP IS ONE CALL AWAY
307 223 2230
Our Commitment to Sustainability
For our clean installation of Windows 10/11 package we have a checklist of 120+ items that we go through. The checklist is updated regularly, so you can have the best optimized, ad/virus/malware/worry-free user experience.
Yes, Macs can be repaired/upgraded (hardware). We have repaired/upgraded dozens of them (most make/models and made them faster and more optimized than when first purchased/released).
No, most computers sold new are NOT optimized out of the box! Most sold new often have one or more hardware components that are the slowest in the machine affecting the performance of the entire system. This is often done to cut costs and to maximize profits; also to make the end-user buy a new machine sooner. Those slow hardware can be upgraded with much faster components. Sometimes it’s the hard drive or a faulty ram that makes a PC/Mac run too slowly. Sometimes it’s the bloatware that comes preinstalled with a newly purchased machine, programs that track your browser activities to target ads, that is making it slow. Research shows almost half of all internet traffic is to and from ad servers.
Sustainability and reducing our collective carbon footprint while breathing new life and performance into your machine is our mission! You may be pleasantly surprised at the improved performance!